Have you ever had your Xbox crash? Have you ever had to pay the $80 after warranty repair fee? If you have, then you probably know how ticked off I am. If you haven't or are about to, then you should read what happened to me before you waste $80.
Three weeks ago I was playing my Xbox when the screen froze. I knew it hadn't over heated because I had only been playing for 5-10 minutes. So I waited for it to unfreeze but it didn't so I turned it off, let it sit for 30 seconds then tried to turn it back on. When I pressed the power button, nothing happened. So I did it again and it did not boot up but the red power ring was solid red. I know this wasn't good so I took my game out, turn the Xbox off then back on again. This time it tried to boot up three times then it turned off and the power ring flashed red and orange.
At this point I was worried so I called the Xbox help line and told them what happened. This took about ten minutes because the person I talked to did not know English well. So I called back to talk to someone who could understand me. This lady said that I should back up all of my game data then pay $80 so they could fix it, and if it could not be fixed then they would transfer all of my games to a new Xbox for free. I thought this was a great deal because a used Xbox is $90. I told the lady on the phone that I could not back up my games the Xbox would not boot up. She said that it was no problem because it is not likely that the hard drive will get erased. So I paid the $80 shipped it off thinking that when I get it back everything will be fine.
I was wrong.
After almost a month of waiting I finale got it back, plugged it in, set the clock, then tried to listen to some music. I was surprised to see that my five C.D.s of music were not there. So I checked the hard drive for any game saves and found none all of my progress was gone, forever!
I was ticked off so I called the Xbox help line and asked why it happened, she said "I'm sorry but we can not guaranty that all of your game saves will be on your hard drive when you get it back" so I said that the other lady I talked to said that my game saves would be fine and they will be careful because I could not back them up. Then I asked her how the games got erased because what I read online said that the problem was in the mother board not in the hard drive. She replayed with the same answer of "I'm sorry but we can not guaranty that all of your game saves will be on your hard drive when you get it back." So I said that I was promised that the saved games will be fine and now the game saves are gone and you failed to keep your end of the promise and that they should offer something to compensate for that. I asked for a $10 coupon for the next game that I buy. And she said that that her supervisor said that they wouldn't give me the coupon. Talk about stingy!
So I said that his is stupid. I spent $80 and waited almost a month to get a blank Xbox. I could of easily of gone on eBay and got a used one for $50.
Any ways, if your Xbox crashes you should just get one off eBay instead of wasting your time with Microsoft.
